Reference

Privacy Policy Built Around Your Account Flow

Your account details, wallet records, device signals, and lobby activity are covered by this Privacy Policy before you open Blackjack, Gonzo's Quest, Football Betting, Rocket Crash, Super Bingo…

DANA wallet dataOVO status checksGoPay payment recordsQRIS scan recordsAccount security logs
lunar77 Privacy Policy Built Around Your Account Flow
PRIVACY CONTACTS

Reach Us About Your Data

Fast privacy help matters when your account, wallet, or device record needs attention.

Live chat privacy help Use live chat from 08:00 to 02:00 WIB when you need a quick privacy…
Email privacy desk Send written requests to [email protected] when you want a copy, correction, or deletion request…
Account request path After signing in, open Account > Help > Privacy Request to ask about retained…
ACCOUNT SAFETY

Control Your Account Privacy

Practical privacy controls should be easy to find while you are using the lobby. We separate account identity, wallet history, device sessions, cookie choices, and support messages so…

Account fields

We use the name, phone number, email, and login details you provide to create and maintain your account.

Payment records

DANA, OVO, GoPay, and QRIS activity is stored as transaction status, time, amount, and reference details.

Device sessions

We record browser type, IP signal, and session time to help detect unusual access.

Cookie choices

Cookies help keep you signed in, remember language settings, and measure page errors.

Retention periods

We keep account and wallet records only as long as needed for account service, security checks, payment tracing, or legal…

Change requests

If your phone number, email, or account name is wrong, contact us before making another wallet request.

Privacy Policy Questions You May Ask

These answers focus on how our Privacy Policy works when you create an account, use a payment rail, open a game category, or contact support. They are written for practical account decisions, not legal jargon. If your situation involves a specific wallet reference, device alert, or account correction, send the details through chat, email, or the in-account privacy request path.

We collect the account details you enter, such as name, phone number, email, login name, and password data in protected form. We also record device and session details needed for account safety checks.

Yes. Wallet records may include payment rail name, transaction time, amount, status, and reference number. We use those records to trace account payments and answer your wallet questions without storing app passwords.

Sign in and go to Account > Help > Privacy Request, or email [email protected]. Tell us which field is wrong, such as phone number or email, and complete any verification step we request.

We keep activity records such as game category, session time, and error events when you open Blackjack, Gonzo's Quest, Football Betting, or other rooms. These records help with account safety and service checks.

Cookies keep your session active, remember basic preferences, and help us spot page errors. You can clear them from your browser settings, but you may need to sign in again afterward.

We keep privacy request messages long enough to answer you, record the action taken, and meet legal or payment tracing duties. Older messages may be archived with access limited to staff who handle account records.

Open Account > Profile > Security to check active sessions, then contact live chat between 08:00 and 02:00 WIB. We may ask you to verify account details before we adjust access records.