Reference

Legal Terms That Fit Your Account

lunar77 puts the legal terms for your account, wallet records and data requests in one place, so you know what applies before you open your account where local…

Indonesia account termsDANA receipt recordsOVO and GoPay checksQRIS wallet trailSupport 09:00–23:00 WIB
lunar77 Legal Terms That Fit Your Account
CONTACT PATHS

Get Legal Help Without Guesswork

Legal questions should reach the right channel, not a random chat room. We route account terms, data requests and wallet record questions through support from 09:00…

Live chat in account Open the account menu, choose Help, then select Legal Terms.
Email document path Send legal and data requests to the email shown in the footer using your…
WIB service hours We answer legal support from 09:00 to 23:00 WIB.
DATA HANDLING

How We Handle Your Legal Records

Your legal record is built from account steps you can recognize: registration details, login device signals, wallet receipts, support messages and consent choices for cookies.

Account data we hold

We store your registered name, phone number, login history and wallet record so we can match account activity to your…

Cookie choices

Cookies help keep your session active, remember language choice and flag unusual login attempts.

Device access checks

When you sign in from a new phone, we may check device, browser and network signals before showing wallet tools.

Wallet record retention

DANA, OVO, GoPay and QRIS transaction references are retained with time, status and account link so we can answer payment…

Change requests

To request a correction, open Help, choose Legal Terms and state the account field you want changed.

Lawful requests

If a lawful authority request reaches us, we check scope before responding and record what was handled.

Legal Questions Before You Join

These answers explain the legal points you are most likely to check before opening an account. They focus on account eligibility, wallet records, data rights and contact steps, not game tactics or promotions. If your issue involves a specific transaction, prepare the payment rail, time and registered phone number before contacting us.

The terms shown on this page and linked account screens apply to your account, wallet records and product access. Eligibility depends on local law, and you must use accurate personal details when creating the account.

Those payment records connect your wallet activity to your account. If a dispute arises, we compare the registered phone number, payment rail, time stamp and account status before explaining or correcting the record.

Yes. Open Help, choose Legal Terms and state the field you want corrected. We may ask for registered phone confirmation or a matching wallet receipt before we update records tied to prior activity.

We keep records for as long as needed to operate the account, answer disputes and meet legal duties. Older DANA, OVO, GoPay and QRIS receipts remain tied to their original transaction time.

Access to account functions and product categories depends on local law. If a location rule affects your account, we apply the available restriction at account level and route questions through legal support.

Send your registered phone number, payment rail, transaction time and a short description of the legal issue. Do not send passwords, one-time codes or private device credentials through chat or email.

Yes, the account terms apply across the lobby, including Blackjack, Football Betting, Rocket Crash and slot rooms. Product access may differ where local law permits, but wallet and data rules stay consistent.